Shipping
GENERAL SHIPPING POLICY
- All orders are processed within 1 - 2 business days.
- Any item labeled as "Pre-order" will have a dispatch lead time of 2-3 weeks.
- If your order has both in-stock and pre-order items, the entire order will be dispatched as soon as all items on the order are available.
- Once you order is dispatched, you will receive a shipping confirmation email containing your tracking number.
- All orders are shipped via Australia Post from Melbourne.
- We ship using compostable clear tapes and mail bags for our packaging from HERO Packaging.
*Please note that from time to time shipping may take longer due holiday seasons or certain unforeseeable events.
DOMESTIC
- Enjoy FREE SHIPPING on all orders over $80!
- For orders below $80, we offer a standard flat rate shipping of $10 to anywhere in Australia.
- EXPRESS shipping is available for $15 to anywhere in Australia.
INTERNATIONAL
-
We currently only ship internationally to New Zealand and the United States.
-
We offer Standard Postage via Australia Post, tracking provided.
-
Shipping cost will be calculated at check out. (please note that all the values displayed at final checkout is in AUD)
-
Enjoy FREE SHIPPING on all orders over AUD $200 for New Zealand. (Delivery time is 7-14 business days from Australia Post)
- Enjoy FREE SHIPPING on all orders over AUD $300 for the USA. (Delivery time is 10-20 business days from Australia Post)
